In order to make your shopping experience pleasurable, please review the policies on this page prior to making your purchase. Feel free to contact us with any questions regarding these guidelines
We stand behind the quality and workmanship of each piece of art sold on this webpage. If you are not completely satisfied with your purchase, you may return most items within fourteen (14) days of the delivery for an exchange or credit only. The item must be returned in its original packaging and must be in unused, perfect condition. Please click here to send us a message prior to making your return, so that we may anticipate the returned item.
For Pet Portraits or any other custom art pieces, we do not accept returns as all custom sales are final.
The customer is responsible for shipping charges for all returns, and we suggest you purchase shipping insurance to protect you from any liability from damage sustained during shipping.
We want to get our artwork in the hands of our customers as quickly as possible so that you may enjoy your new artwork. As such, most artwork orders are processed and delivered to the client within 3-5 business days.
We include shipping insurance for each piece of art we mail out, in order to protect the integrity of the purchase and ensure that our customers have a delightful, worry-free experience with their order.
SOur Pet Portraits are all custom painted-to-order. As such, these orders may take up to four (4) weeks for processing once the original photograph has been received and payment has been rendered. We will keep our customers apprised of any shipping updates as they become available.
Some of our Slate Welcome Signs may be painted-to-order. As such, these orders may take up to 2 weeks for processing for shipment. We will keep our customers apprised of any shipping updates as they become available.
The privacy of our customers is critically important to us.
Like most website operators, lisaogorman.com collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Our purpose in collecting non-personally identifying information is to better understand how our visitors use this website. From time to time, we may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
We also collect potentially personally identifying information like Internet Protocol (IP) addresses for logged-in users and for users leaving comments on our blog posts. We only disclose logged-in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.
Gathering of Personally-Identifying Information
Certain visitors to lisaogorman.com choose to interact with our website in ways that require us to gather personally-identifying information. The amount and type of information that we gather depends on the nature of the interaction. For example, we may ask visitors who sign up for an account on our website to provide a username and email address.
We take the security of our customers seriously. Our payment portals are secure and encrypted against fraud and identity theft, however, please keep in mind that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Links To External Sites
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites, products, or services.
Protection of Certain Personally-Identifying Information
We disclose potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on on our behalf or to provide services available on our website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using the lisaogorman.com website, you consent to the transfer of such information to them. We will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, we disclose potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of lisaogorman.com, third parties or the public at large.
If you are a registered user of www.lisaogorman.com and have supplied your email address, we may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what's going on with lisaogorman.com and our products. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. We take all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
We may collect statistics about the behavior of visitors to its website. We may display this information publicly or provide it to others. However, lisaogorman.com does not disclose your personally-identifying information.
To enrich and perfect your online experience, we use "Cookies", similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.
Credit & Contact Information